Title: Fact Driven Product Reliability Growth – Our Journey the Recent Ten Years
This presentation provides an overview of how Rosemount Tank Radar AB has worked with improving product reliability and reduce customer pain over a ten-year period. Fundamentals used include fact-based decisions, trust the data through MSA, proof of capability and proof of control. This has been achieved by applying selected Six Sigma tools for process control and robust design, and of course training of people as well as cultivating a quality culture.
Gerth Forlin is since 2009 the global quality director for Rosemount Tank Radar AB (RTR). As part of the Emerson corporation, RTR develops and supplies level measurement instruments and systems to a with variety of customers worldwide. These instruments are primarily using radar technology to assure accurate level information in both large and small tanks as well as in various process vessel applications.
Forlin is Black Belt trained (by Sandholm) and has one MSc from Lund University and one MSc from Cornell University.