Title: Trends in the European Quality Movement in the Last 50 Years
The 50 years of the European Quality Movement have been an exciting journey. After the Japanese Quality Revolution also the European countries were pressed to force the quality development in Europe. One of the most important steps was the foundation of the European Organization for Quality Control (EOQC) in 1956 by almost the same countries as the founders of the predecessor of the European Union.
The main goal was directed on the development of the international cooperation of the European countries on the quality field. In this period the quality experts of several European countries established quality associations and organizations, like the German Society for Quality, the French Quality Movement, the Finnish, Portuguese, Spanish, Swiss Association for Quality, etc. as well as the Sandholm Associates in Sweden. Based on the British Standards BS 5750 some years later, in 1987 the ISO 9000 Standards were edited and mostly introduced in the European countries which influenced the national standardization very strong especially in Europe.
The guarantees based on stable processes in spirit of ISO 9001 and statistical approach. The Malcolm Baldrige National Quality Award criteria engaged executives in business performance improvement, and was followed by the European Foundation for Quality Management (EFQM) Award. Until about 1980, Japan, the United States, and Europe pursued quality in unique ways. Thereafter, the impact of the Japanese way was felt all over the world, but it has not been a one-way process. The period 1980 to 2000 saw increased application of quality in China and India and their development of internal infrastructure for quality management.
The ASQ manifesto was reformulated by Bertrand Jouslin de Noray and was subsequently endorsed by leaders of the global quality community at the European Organization for Quality (EOQ) Congress held in Harrogate, England in 2002. A CAF Resource Centre CAF (RC) was created at the European Institute of Public Administration (EIPA) in Maastricht following the decision of DGs in charge of public service. The era of the 4th industrial revolution started in Hannover (Germany) will be characterized by intelligence, software and data, and their quality will be the major issue in the future society. Quality 4.0 based on Industry 4.0 is an emerging conversation and does not have a well-formed, accepted definition so far.
Dr. Pal Molnar, Professor for Quality Management and Food Quality and Safety at the University of Szeged (Hungary). He studied Food Technology and Biochemistry at the Humboldt University of Berlin. He got PhD by the same University in 1972 and DSc by the Hungarian Academy of Sciences in 1996. Now he is President and CEO of the Hungarian National Committee of the European Organization for Quality (EOQ).
He has been Hungarian National Representative in the EOQ since 1994, its Vice President 1999-2003. Pal was Vice President of the International Academy for Quality (IAQ) in the periods 2005-2008 and 2008-2011 and President from 2015-2017 as well as the Chair of IAQ for the period 2018-2020. He was Congress Chairman of the 44th EOQ Congress in 2000 and of the 55th EOQ Congress (World Quality Congress) in 2011 as well as of the 1st World Quality Forum of IAQ in Budapest and the 2nd World Quality Forum of IAQ in Bled/Slovenia in 2017. Dr. Molnar was invited lecturer of many international Quality Conferences and he is Honorary Member of several national quality organizations. He is recognized by many national and international awards and prizes.