Bo Bergman, Professor emeritus, Quality Sciences TITLE: Reflections on the Covid-19 pandemic from a quality improvement point of view

Title: Reflections on the Covid-19 pandemic from a quality improvement point of view

Abstract:

The Covid-19 pandemic has plagued the world for a year and a half. It is still too early to make a final summary, but some conclusions can already be drawn. In this talk I will reflect on the pandemic from a quality improvement point of view; what can be learnt for the future from this pandemic.

After a short summary of the course of the pandemic, I will reflect on the measurement processes and how to interpret the data that has flooded us from the news media. I will also discuss the modelling efforts that have been made.

Deming (1993) proposed a knowledge base for quality improvement which today is often called “improvement knowledge”. I will discuss its elements and their special interpretation to understand the pandemic and its evolution.

In international discourse it has been said that the Swedish strategy stands out. I will discuss some possible arguments for identified differences.

In a final part I will discuss improvement possibilities that has been revealed during the pandemic (for example problematic issues in elderly care). I will also discuss some new behaviours (for example adherence to digital solutions) that may be worthwhile to keep after the end of the pandemic.

 

Biography:

Bo Bergman is professor emeritus, Quality Sciences, at Chalmers University of Technology and a senior advisor to Centre of Healthcare Improvement. His career started 1969 with 15 years in aerospace industry during which period he also became a PhD in Mathematical statistics from Lund University, 1978, and was a part time professor in Reliability at Royal Institute of Technology, Stockholm.

In 1983 he became a professor in Quality Technology at Linköping University and 1999 the SKF professor in Quality Management at Chalmers University of Technology. He was a cofounder of Centre for Healthcare Improvement, CHI, at Chalmers and its first director 2004–2009. During the period 2011 - 2015 he was a guest professor at Meiji University, Tokyo. As a professor he has supervised 28 PhD students whereof 8 are (or have been) full professors. He has published a large number of scientific papers and many books. He is an Academician emeritus of the International Academy for Quality, IAQ.