Eric Hayler, Principal of the Hayler Group and Past Manager Continous Improvement at BMW and Amazon TITLE: Continuous Improvement in Education

Title: Continuous Improvement in Education



Continuous Improvement (CI) methods and tools were originally developed in manufacturing environments.  Over time, CI has spread to the Healthcare, Service, and other sectors.  In recent years, CI has found a new home in the Education sector.  The CI body of knowledge has expanded to include tools from each of these new sectors, many being adapted in Education.  In this session, the audience will see examples of Continuous Improvement tools, projects, and workshops from K-12 Education.



Dr. Eric A. Hayler - Lean Six Sigma Master Black Belt

Eric Hayler is the Principal of the Hayler Group, a Lean Six Sigma Master Black Belt, Adjunct Professor of Business Analytics at the University of South Carolina Upstate, and a Continuous Improvement trainer for the Spartanburg Academic Movement.   He has led Continuous Improvement efforts at BMW Manufacturing and Amazon.  Eric is a graduate of Rutgers University and holds a PhD in Solid State Inorganic Chemistry. 


Eric was the 2017 American Society for Quality (ASQ) Chair of the Board of Directors.  He has served as ASQ Past Chair, Chair-Elect, Treasurer, on the ASQ Board of Directors, as well as a member of the Board of Examiners for the South Carolina Governor’s Quality Award (Baldrige). He has served on the Executive Committee of the Board of Trustees of the Southern Association of Colleges and Schools Commission on Colleges, the regional body for the accreditation of degree-granting higher education institutions in the Southern US.