Title: Towards societal satisfaction in a fifth generation of quality – the SIQ Management Model
Our latest research shows that more and more businesses are striving for economic success without sacrificing environmental or social factors. The business community seems to be taking the lead in the sustainability and innovation work, eagerly encouraged by customers who want to see a change.
For organisations to manage current, fast-changing environments successfully, existing management models need to be further developed supporting organisations contributing to their and societal sustainable success.
Recently, more than hundred researchers and experts were involved in a project transforming the SIQ excellence model to support sustainable development. Today, the new “SIQ Management Model” represents one of the most pragmatic support for organisations managing their journey towards sustainable success. The presentation will focus on the reasoning behind quality as a platform for sustainable success, how the SIQ Management Model was developed and designed and how it is available for any organisation to use.
Anders Fundin is Director of Research at SIQ – the Swedish Institute for Quality and full Professor in Quality Technology and Management at Mälardalen University. He is also chairman of the Swedish Quality Management Academy (SQMA) that is represented by eight universities with research in Quality Technology and Management. The research interest on organisational change on how to achieve a sustainable future through quality management is developed through more than 20 years of research and working experience from universities and various international managerial roles within Bombardier Transportation, Volvo Construction Equipment and Volvo Truck Corporation. His work has resulted in about 70 scientific publications in various international journals, books and international conference proceedings.