Abraham Fenn, Chairman & President New Zealand Organisation for Quality TITLE: New Zealand Organisation for Quality (NZOQ) 

Title: New Zealand Organisation for Quality (NZOQ)      



NZOQ is a professional society providing the principles of quality management and best practice in New Zealand. Quality is vital to New Zealand organisations and individuals to succeed in the competitive marketplace.


In 1977 a group of quality professionals, executives and academics came together at Massey University to pursue a journey of quality. NZOQ was the result of that positive collaboration. For 44 years NZOQ have provided leadership in the advancement of quality management and best business practices.  


For 44 years the New Zealand Organisation for Quality (NZOQ) has been the major professional and membership association for quality practice and practitioners in New Zealand. Established in 1977 it is a long-term supporter of APQO. NZOQ has several key roles including being an active membership organisation for people and organisations, providing membership services, being a corporate educator of quality training and representing New Zealand to the wider international quality and business excellence fraternity.


NZOQ offers a range of membership services including: branch events, professional development and recognition, awards, prizes and scholarships, print, online and social media contacts, and a chance to come together among fellow quality practitioners. We are an important corporate trainer in a range of programmes both directly and through joint ventures. Our quality, business excellence and auditing programme are a popular back bone to lifting quality competencies in New Zealand.


Our long running and highly regarded Certificate in Quality Assurance (CQA) programme is now incorporated as the first year of the two-year NZOQ Diploma in Quality Assurance which in turn can be a pathway into higher level study in quality at Massey University.


NZOQ has a small professional national office in the provincial city of Palmerston North, also the major campus for Massey University, and also has two well established volunteer branches – Northern (in Auckland) and Canterbury (in Christchurch).


 NZOQ also has a small office presence in Auckland (our largest city) which is now the registered office of APQO and also houses NZBEF. Events in other parts of New Zealand also occur with local members being assisted by national office .This ensure a spread of national and regional events for members and the public.


NZOQ represents NZ quality to the world. In particular NZOQ has a strong relationship with fellow organisations throughout the Asia-Pacific. We have in place republishing arrangements with CAQ in China. NZOQ is a long standing sustaining council member of APQO and member of ANQ. We mentored the delivery of the APQO conference in Manila in 2017 and facilitated organisational change in APQO 2017/18.  It particularly has a strong relationship with AOQ in Australia with which it is forging growing trans-Tasman cooperation. From 2017 this included joint partnership for the publication of a single trans-Tasman quality journal, Quality Business, initiated by NZOQ in NZ in 2015.


Our NZOQ president has been requested by AOQ to play a mentoring role in organising the 2021 APQO conference in Australia in October this year.


We have existing links with Tonga, Fiji and Vanuvatu in the provision of quality training and have been actively involved in promoting Quality and Business Excellence including Baldrige criteria in the  Pacific Islands. 




Chairman& President New Zealand Organisation for Quality &

Past President Asia Pacific Quality Organisation (APQO)

Sustaining Council Member Asia Pacific Quality Organisation

Governance and Quality Council Member Singapore Institute of Multidisciplinary Professionals (SIMP)

Board of Directors Walter  Hurd Foundation

Mentor APQO Conference - Australia 2021



Abraham is the Chairman& President of New Zealand Organisation for Quality since 2015 and was the Past President for Asia Pacific Quality Organisation.


Abraham has been associated with NZOQ since last 9 years and was Chairman Northern Region and a member of Strategic Committee from 2008 and a Board Member since 2013


Abraham has had significant contribution in building NZOQ to its current status and is very well connected with Quality Organizations from Australia ( AOQ )  America ( ASQ) Shanghai ( SAQ ) , Philippines ( PSQ ) and all other  APQO council countries .

Abraham was instrumental in merging NZBEF and NZOQ in 2016 offering a one stop shop in Quality, Baldrige & Business Excellence.


Abraham was the convenor for Asia Pacific Quality Conference 2016 in Rotorua  which was well very attended by over 400 international delegates


Abraham is a popular figure and is seen as the Quality Guru of New Zealand and has represented the country in various International Quality Conferences as key speaker, judge & moderator and has been invited as a speaker at the China International Quality Conference for the past 3 years  

Abraham is featured regularly as judge on numerous International Panels including the recently concluded Global Best Practice Competition 2021


Abraham uses this international platform to show case the work we carry out in NZOQ  and the Ministry in promoting  growth and better economic standard for all New Zealanders

Through his continuous efforts today New Zealand is seen globally as a country that is a pioneer and a leader in the Quality World. As requested by Australian Organisation for Quality Abraham has taken on role of Mentor for APQO 2021 to help them deliver a world class conference this year.


Abraham is a recipient of several awards and some of his recent awards include

New Zealand Organisation for Quality Life Member Award,

Asia Pacific Quality Organisation President’s award and

Tourism New Zealand Business Excellence Award


Abraham works as Senior Quality Assurance Advisor for Ministry of Business Innovation and Employment, New Zealand.


Abraham is a science graduate from India and is a certified ISO Auditor and has completed Certificate with distinction in Quality Assurance and Diploma in Quality Assurance from New Zealand.


At MBIE Abraham looks after the ISO Certification and website data integrity for the Ministry.


Abraham has been instrumental in attaining ISO 9001:2015 for the Ministry in early 2016, making MBIE the first organisation in New Zealand and Australasia and the first Central Government in the world to attain this certification. This was followed up with in 2018 with dual certification in ISO 45001 Health and Safety making MBIE the first central government in the world to attain dual certifications.


Abraham leads the ISO Practitioner’s Group and is a core member of Community of Practitioners in MBIE and assists the various other registries in attaining their ISO certifications